Hotel guide · Hyatt Ziva Cap Cana

Private transfer to & from your hotel · Hyatt Ziva Cap Cana

Private airport and intercity transfers with flight tracking, name-sign meet-and-greet and door-to-door service. Tailored for Hyatt Ziva Cap Cana guests staying in Cap Cana (family luxury) — pickup organised at your lobby, paid in cash or card on arrival. Hyatt Ziva Cap Cana sits on the Juanillo coast — a family luxury resort about 15 min from PUJ and 8 min from Cap Cana Marina, the marina we use for most boat departures. The flagship family resort inside the gated Cap Cana community, set on Juanillo Beach a short ride from Punta Espada Golf and the marina.

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Hotel pickup

Hotel Pickup & Transfer Times

Every excursion includes complimentary pickup directly from the lobby of Hyatt Ziva Cap Cana. Your exact pickup time is confirmed via WhatsApp the evening before your tour. Simply wait in your hotel lobby and we'll take care of the rest.

Hyatt Ziva Cap Cana
  • Party Boat & Catamaran10–20 min
  • Dominican Adventure10–20 min
  • Los Ojos Eco Journey10–20 min
  • Horseback Riding10–20 min
  • Taíno Night Journey10–20 min
  • Private Yacht Charter10–20 min
  • Private Catamaran Charter10–20 min
  • Buggy Adventure10–25 min
  • Samaná Adventure~1 h 20 min
  • Saona Island~90 min
  • Catalina Island Tour~90 min
  • Santo Domingo City Tour2 h – 2 h 30 min

All transfers are organized by Cana Tours. You don't need to arrange transportation or find the departure point yourself. Longer transfers are completely normal because some excursions depart from different regions of the Dominican Republic.

Where each tour departs from: Saona Island and Catalina Island tours depart from Bayahibe. Party Boat and Private Catamaran excursions depart from Bávaro. Horseback Riding and Los Ojos Eco Journey depart from Punta Cana Resort. Private Yacht Charters depart from Cap Cana Marina. Buggy Adventures, Taíno Night Journey and Dominican Adventure depart from Macao. Samaná Adventure departs from Miches with a catamaran.

Routes

PUJ ↔ hotel, SDQ ↔ hotel, hotel ↔ hotel (Bávaro/Cap Cana/La Romana), plus day-trip drivers who wait for you (Santo Domingo, Higüey, La Romana). All flat-rate, no meter, no surprises. From Hyatt Ziva Cap Cana specifically, the timing works because we already know the Cap Cana (family luxury) lobby pattern and the 8-minute hop to Cap Cana Marina — that's the corridor every private transfer on this page uses. The flagship family resort inside the gated Cap Cana community, set on Juanillo Beach a short ride from Punta Espada Golf and the marina.

Vehicles

Sedan (3 pax), SUV (6), Sprinter van (14), Mercedes V-Class VIP. Child seats free on request. Cold towels and water on board. For a Hyatt Ziva Cap Cana stay, the day's anchor is the 15-minute window between PUJ and the Juanillo coast. We schedule each private transfer around that buffer so couples and families staying in this family luxury resort aren't waiting at the gate for someone else's pickup.

Booking from Hyatt Ziva Cap Cana

When Hyatt Ziva Cap Cana guests book a private transfer with us, the day is built around two fixed timings: the 8-minute hop to Cap Cana Marina and the 15-minute window to PUJ. Because Hyatt Ziva Cap Cana is a family luxury resort, we pre-brief the guide on the lobby layout, the resort's wristband policy, and where to wait so security never asks twice. That's the difference between a smooth pickup and 20 lost minutes at the gate.

Send your dates, group size and room number on WhatsApp

Send your dates, group size and room number on WhatsApp. We confirm pickup time at the hotel lobby, the meeting guide's name, and the cash/card price — usually within minutes, 7am–11pm. Pickup is from the Hyatt Ziva Cap Cana main lobby. We send a confirmation message with the driver's name and plate the evening before. Expect roughly 15 min between PUJ airport and the hotel. We're a Dominican team based in Bávaro. No call centre, no resort kick-back. Your concierge resells the same trips at +30–50% — we put you in touch with the small operators directly.

Our Selection

Curated excursions

FAQ

Common questions

Do you pick up at Hyatt Ziva Cap Cana?+

Yes — drivers wait at the Hyatt Ziva Cap Cana main lobby. PUJ airport is about 15 min away, which helps us time pickups precisely.

Which marina do boats leave from for Hyatt Ziva Cap Cana guests?+

Cap Cana Marina — about 8 min from the Hyatt Ziva Cap Cana lobby. We always pick the marina that saves drive time over chasing a slightly cheaper boat further away.

Do you cover Cap Cana and La Romana?+

Yes — PUJ ↔ Cap Cana, Bávaro, Uvero Alto and La Romana. We also handle SDQ (Santo Domingo) transfers. Specifically for Hyatt Ziva Cap Cana guests: pickup is at your lobby, the driver is briefed on the Cap Cana (family luxury) wristband policy, and the private transfer runs on the schedule we agreed by WhatsApp.

Can the driver wait between stops?+

Yes — flat hourly wait rate, or all-inclusive day-driver packages (4, 8 or 12 h). From Hyatt Ziva Cap Cana the operational detail is the 8-minute transfer to Cap Cana Marina and the 15-minute window to PUJ — both already built into the private transfer price you see.

Why not just book at the hotel excursion desk?+

Resort desks resell the same trips with a 30–50% markup and usually push larger group operators. We connect you directly to the small Dominican operators we use for our own family.

Can I pay in cash on the day?+

Yes — USD or DOP, in cash, on pickup. Card and bank transfer also work. No deposit needed for most options.

What languages do guides speak?+

Group tours are bilingual EN/ES. German, French, Italian, Russian and Portuguese guides available on request for private trips.

Can it be private, just for our group?+

Yes — almost everything on this page has a private upgrade (own boat, own buggy, own driver). Ask us on WhatsApp.

Explore more

Resort guide

Everything you can book from this hotel

Curated by category — every excursion, transfer and VIP service we run from your resort lobby.

Saona Island

Catalina Island

Catamaran

Party Boat

Yacht

Buggy / ATV

Horseback

Fishing

Snorkel & Dive

Romance & Couples

VIP & Luxury

Transfer & Driver

Concierge

Things to Do & Tours

Continue exploring

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