Medical concierge & recovery support
Request recovery concierge services post-procedure guests booking ahead
Pre-book a recovery concierge before your procedure — we coordinate villa, chef, transport and personal assistance so the after-care side is handled before you even land.
Plan my medical-travel concierge on WhatsAppHow Cana Tours supports international visitors
Pre-book a recovery concierge before your procedure — we coordinate villa, chef, transport and personal assistance so the after-care side is handled before you even land. We are a concierge, hospitality and luxury-transportation team — not a hospital, clinic or medical provider. Our role is to wrap your independent treatment journey in calm, comfortable, fully-coordinated travel: airport pickup, recovery-friendly villa, transportation to and from your chosen provider, private chef, grocery runs, pharmacy errands, 24/7 WhatsApp support and a personal assistant who speaks your language.
Airport pickup & arrival logistics
Door-to-door private transfers from Punta Cana International (PUJ), La Romana (LRM) and Las Américas (SDQ) in air-conditioned SUVs and Sprinter vans with extra legroom, neck pillows, water and phone chargers. Our driver meets you in arrivals with a name sign, handles luggage and customs flow, and takes the smoothest route to your villa so the first leg of recovery is rest, not stress.
Recovery-friendly accommodation
Hand-selected villas, condos and extended-stay apartments chosen for quiet location, single-level layouts where possible, walk-in showers, soft bedding, blackout curtains, reliable A/C and back-up power, fast Wi-Fi for telehealth follow-ups, fully equipped kitchens and a lockable owner closet. Cap Cana, Punta Cana Village, Cocotal, Bávaro and Las Terrenas options — matched to your length of stay and mobility needs.
Private chef & nutrition coordination
We coordinate vetted private chefs who cook in your villa to your post-procedure nutrition preferences: soft foods, high-protein, low-sodium, anti-inflammatory, vegan, halal, kosher. We also run weekly grocery deliveries, stock the fridge before arrival, and source pharmacy and supplement runs so you never have to leave the villa for a basic errand.
Transportation to and from appointments
Scheduled private transfers between your villa and the independent clinic, surgical centre or follow-up appointment of your choice. Same driver throughout the stay where possible, English/Spanish/Russian/French/German/Italian/Portuguese capability, child seats and wheelchair-friendly vehicles on request, 24/7 dispatch — and full discretion.
Personal assistant, concierge & family support
A single WhatsApp thread, one local contact who handles everything: SIM card on arrival, currency exchange, restaurant reservations for travelling family, beach days for kids, gentle excursions for spouses, in-villa massage, photographer, laundry, dry cleaning, dental kits, pharmacy refills. While you focus on recovery, your family gets a real vacation.
Why Punta Cana for medical travel
Year-round 26–30 °C climate, direct flights from 60+ cities in North America, Europe and Latin America, two international airports, a mature luxury-villa rental market and a well-established independent clinic ecosystem in dentistry, cosmetic surgery, hair restoration, bariatric and IVF. We have hosted patients from the US, Canada, Spain, Germany, Italy, France, the UK, Russia and the Gulf — quietly, professionally, with full confidentiality.
Plan your trip with one WhatsApp message
Send us your arrival/departure dates, the type of treatment you have scheduled (or that you are evaluating), how many travel companions, mobility needs and any special requests. Within 24 hours you receive a written, itemised concierge plan with villa options, transportation, chef coordination and a clear price — no medical fees, no hidden mark-ups, full transparency.
Hotel pickup
Door-to-door pickup from any Punta Cana resort
Complimentary air-conditioned shuttle to Cabeza de Toro Marina. Pickup times depend on your resort zone — use the table below as a planning guide.
- Cap Cana / Punta Espada20–30 min
- Punta Cana Village / Westin15–20 min
- Cabeza de Toro5–10 min
- Bávaro / El Cortecito10–15 min
- Arena Gorda / Macao15–25 min
- Uvero Alto30–40 min
- Miches60–75 min
| Resort zone | Drive time |
|---|---|
| Cap Cana / Punta Espada | 20–30 min |
| Punta Cana Village / Westin | 15–20 min |
| Cabeza de Toro | 5–10 min |
| Bávaro / El Cortecito | 10–15 min |
| Arena Gorda / Macao | 15–25 min |
| Uvero Alto | 30–40 min |
| Miches | 60–75 min |
We confirm your exact lobby pickup time the night before by WhatsApp.
Our Selection
Curated excursions
Saona Island Premium 4 Beaches Tour
Premium speedboat tour to 4 of Saona's most beautiful beaches — all inclusive.
4.9· 512 travelers
$120 / person
Book on WhatsApp✓ Reserve now, pay on tour day
Party Boat Punta Cana
3 hours all-inclusive: all-you-can-drink open bar, snorkeling, dolphins and the legendary sandbar pool party.
4.9· 298 travelers
$75 / person
Book on WhatsApp✓ Reserve now, pay on tour day
Buggy Adventure
Ride through tropical trails and local villages in high-performance buggies.
4.8· 214 travelers
$75 / buggy
Book on WhatsApp✓ Reserve now, pay on tour day
Catalina Island Tour
Snorkel the famous wall reef and unwind on a white-sand beach — All Inclusive with open bar & Dominican buffet.
4.8· 247 travelers
$99 / person
Book on WhatsApp✓ Reserve now, pay on tour day
Private Yachts
Half-day, full-day or sunset charters with captain and crew.
From $1,200 per charter
Inquire on WhatsApp✓ Reserve now, pay on tour day
Horseback Beach Riding
Trot along untouched Caribbean shoreline at golden hour.
4.7· 82 travelers
$65 / person
Book on WhatsApp✓ Reserve now, pay on tour day
Quick comparison
| Tour | From (USD) | Duration | Rating | Check availability | |
|---|---|---|---|---|---|
| Saona Island Premium 4 Beaches Tour | $120 | 8 hours | ★ 4.9 (1284) | Check availability | View → |
| Party Boat Punta Cana | $75 | 3 hours | ★ 4.9 (1632) | Check availability | View → |
| Private Yachts | From $1,200 per charter | 4–8 hours | VIP | Check availability | View → |
FAQ
Common questions
Is Cana Tours a clinic or hospital?+
No. We are a concierge, hospitality, transportation and villa-rental company. We do not provide medical treatment, do not employ doctors, dentists or surgeons, and do not give medical advice. Your treatment relationship is directly with your chosen independent clinic.
Do you recommend specific doctors or clinics?+
We do not endorse specific medical providers. We help with the travel, transportation, accommodation and personal-assistance side of your trip. The choice of clinic, surgeon or dentist is yours — many guests arrive with that decision already made.
What languages do you operate in?+
English, Spanish, German, French, Italian, Portuguese and Russian on WhatsApp, with native-speaker drivers and concierge staff available for high-touch stays.
Can my family stay with me?+
Yes. Most recovery villas accommodate 2–8 guests, and we tailor a parallel itinerary so travelling companions enjoy the destination — gentle excursions, beach days, restaurants, spa — while you recover privately.
How early should I book?+
For peak season (December–April) we recommend booking your villa and transportation 6–8 weeks before arrival. Off-season (May–November) 2–3 weeks is usually enough. Last-minute requests are possible — message us anyway.
Is the transportation discreet?+
Yes. Unmarked SUVs and Sprinter vans, professional drivers under NDA, no signage, no third-party passengers. Privacy is the default.
Do you handle wheelchair or limited-mobility transfers?+
Yes — we have vehicles with low step-in height, fold-out steps and folding-wheelchair capacity. Tell us your mobility needs at booking and we match the right vehicle and driver.
What about pharmacy and grocery runs during recovery?+
Our concierge handles pharmacy refills, grocery deliveries, post-op supplies (compression garments, soft pillows, ice packs), pharmacy translation when needed, and weekly restocking — all charged at receipt value with no mark-up, a single monthly statement.
How do I get a proposal?+
Send a WhatsApp message with your dates, planned treatment type, party size and any special needs. You receive a written plan with villa options, transportation and concierge fees within 24 hours — no obligation.
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VIP Services
Beyond the tour menu — go fully private.
Private chefs, helicopter transfers, yacht charters, luxury villas and bespoke itineraries. Tell us what you have in mind.
Free medical-stay concierge plan
Plan your recovery & stay in Punta Cana
Tell us about your trip. Within 24 hours we send a written concierge plan — airport, recovery-friendly villa, private chef, transport and personal assistance. We are not a clinic; we handle everything around your care.
WhatsApp · +18493775889